We’d Love to Hear From You 🐾
Have a question about an order, product, shipping, return, refund, or anything else? We’re here to help.
lumzio.store@gmail.com
For order-related questions or return requests, please include your order number so we can help you faster.
Returns
Lumzio accepts returns on eligible products within 7 days of delivery. Please contact us before sending an item back so we can provide the appropriate return instructions.
Shipping
Orders are processed within up to 1 business day and delivery is generally 3–6 business days after processing.
Lumzio — Made for people who love their pets.